There are a lot of buzzwords and checking off lists when it comes to talking about culture. But it’s so much more than that. 

People bring culture to life. 

I love McRindle’s explanation in a recent report likening culture with the roots of a tree. 

Think of the top of the tree as being reflective of what a business does, the trunk is the reason why it exists and the roots of the tree are the way (how) we do things ie. the culture. 

The roots of the tree are “hidden beneath the ground and seemingly unseen, however, the health of the root system determines the health of the tree’. 

How true this is! 

Culture is at times unseen, yet very clearly (and deeply) felt in the health of the business. 

When the roots aka culture go bad, there’s mistrust, micromanagement (check out this blog for more on how micromanagement can be the death of your business), low performance and the business owner becomes tethered to the day-to-day detail. 

Of course, you want your business to be performing, your people to be happy and engaged, taking ownership and pride in what they do and ultimately love coming to work. 

But believing that a one-off workshop and sticking values on the wall is enough is a big mistake. Big. Huge! as Julia Roberts would say. 

It’s simply not enough! 

Culture is ever-growing (and ever-changing) and needs to be tended to and watered daily. 

Understanding this makes all the difference in realising that culture is the lifeblood of your business. 

The standards and behaviours displayed by your team (and yourself as the business leader) are a great place to start when getting feedback on your current culture. 

According to McCrindle, 7 key areas matter when cultivating culture. 

  1. Leadership
  2. Meaningful work
  3. Team Connection & communication
  4. Vision
  5. Wellbeing
  6. Values & shared behaviour
  7. Training & development  

Culture is the first thing we look at in our clients’ business when we do a business health check. Along with the above 7 areas we also look at:

  1. Capacity to contribute fully
  2. Clarity of expectations
  3. Celebrating success
  4. Goals
  5. Rewards & Recognition
  6. And importantly, getting clear on the definition of what high performance looks like for each unique business

It’s time to take stock. 

  • How healthy are the roots of your culture?
  • Which of the 13 areas listed above do you focus on in your business?
  • Which areas could use a little love?

We love going deep into businesses to see what parts of your business engine (including culture) are healthy and those that need some TLC. If you’d like two experienced mentors to look under the hood of your business book a 20-minute clarity call here.

Nicky is a Sales and Business Leadership Coach with over 2 decades experience in sales and leadership. She’s been running successful coaching businesses since 2015 and is obsessed with helping business owners and teams thrive. She helps her clients install smart business growth strategies and leverage leadership for peak performance.

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