Picture this: you’re a business owner with a never-ending to-do list. 

You’re constantly juggling client enquiries, trying to ensure that your customer experience is top-notch, and worrying if you’re charging the right amount for your services. 

It’s overwhelming, to say the least. 

Think about it: every time you receive a client enquiry, you’re probably starting from scratch. You have to think about how to respond, what information to provide, and how to move the process forward. 

It’s time-consuming and inefficient. 

But what if you didn’t have to ‘think’ at each step?

What if you could be 100% confident that every single team member delivers a consistent, high quality experience to prospects and potential clients, no matter how busy they are?


Look at the convert and nurture piece of your sales process (to check out more about what a good overall sales process looks like check out this article.).

80% of sales require 5 follow up calls after the meeting yet 44% of people give up after 1 follow up call. How many follow up calls do you and your team make? 

If it’s less than 4, you’re leaving money on the table!

91% of customers say they’d give a referral, yet only 11% of sales people ask.

If you don’t ask for referrals, you’re leaving money on the table!

If you have a solid sales process in place, including a focus on convert and nurture – you’re not relying on your (or your teams) memory to lock in these sales. 

Take some time to evaluate the convert and nurture aspects to your sales processes and identify areas where you can create replicable systems. 

Doing this will free up space for you to concentrate on higher quality problems and decisions without the niggling feeling that you’re leaving money on the table. 

Trust me, you won’t regret it. 

As always, if you need a hand with this, send us a message and let’s chat! 

Nicky is a Sales and Business Leadership Coach with over 2 decades experience in sales and leadership. She’s been running successful coaching businesses since 2015 and is obsessed with helping business owners and teams thrive. She helps her clients install smart business growth strategies and leverage leadership for peak performance.

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